A detergent manufacturer contacted us after experiencing differences between batches of SLES purchased from different suppliers.
The problem was not simply the price. The customer wanted a more consistent raw material for its liquid detergent production, especially in terms of appearance, active matter and handling during formulation.
We first confirmed the customer's existing specification and production requirements instead of immediately recommending a different product.
A sample was then supplied for testing. After the customer compared it with their current material and completed a small production trial, the specification was confirmed.
The first bulk shipment was arranged using the agreed packaging.
For detergent manufacturers, consistent raw material quality can make production easier and reduce unnecessary formulation adjustments.